When a text message is created, a command is sent
to the PBX to turn on the message light
and the portal will leave a voicemail on the guest's room
phone by default.
The voicemail message says hello.
Please contact our front desk for your message.
The guest will see the phone light is on.
Listen to the voicemail
and contact the front desk to retrieve the message.
Once the text message is
provided to the guest, the front desk staff should clear the
light using the clear light button in the portal.
The property management system can also be used
to create a message which prompts the portal
to turn on the message light
and leave the aforementioned voicemail message.