In the event that the PMS is down
or that you cannot use,
A PMS guests can be moved from one room
to another using the portal.
To complete a room move, click the checkbox to the left
of the guest's current room.
Then click the checkbox to the left of the vacant room
where the guest will be moved.
Click the room. Move link. Click okay to initiate the room.
Move the check-in.
Checkout and guest status fields will reflect the move
all settings from the previous room,
including wake up charge information, class
of service voicemails,
and other information will also be moved to the new room.