Voice.
Email management allows you to specify how
to handle your voicemail messages
and can store up to 30 minutes
of messages in the voice portal.
It includes settings like the number of rings callers hear
before they reach voicemail,
and setting up the voicemail to email feature
where voicemail messages are sent to your email inbox.
Also, if you are on the phone
or away from your desk, calls are redirected
to a voice messaging system Here,
the caller can leave a message, listen to the message
and rerecord if necessary,
and mark the priority of a message they're leaving.
In addition, if set up, the caller has the ability
to press zero to be redirected to another number, such
as the receptionist, the help desk,
or the company's main number To
set up voice email management from the user portal, go
to the calling features tab, then scroll down
to voice email management and click edit.
First, determine when to send calls to voicemail.
Options include sending all calls to voicemail
and your phone will not ring.
Sending busy calls to voicemail, which sends callers
to voicemail if you are on the phone
or have do not disturb enabled
or only sending unanswered calls to voicemail.
Then once you've determined which types of calls to send,
you need to set up the destination of the message.
Options include, use Unified Messaging.
You can access your voicemail from your voicemail box,
which can be reached by pressing the messages button
on your desktop phone.
If you do not choose Unified Messaging, you can select
to forward all messages to your email.
This option converts the message to a waive file
and sends to the specified email address.
Note. If you select this option, you will not be able
to retrieve these messages from your voicemail box
and a red light will never appear on your phone.
For additional options like accessing voicemail from both
your desk phone, voicemail box,
and as a Wave file in your email, consider these options.
The first is to notify me by email
of the new voicemail at this address.
This is a simple notification with the date
and time the message was recorded along with the caller id.
However, it does not include the message itself.
Another option is email, a carbon copy of the voicemail.
This will deliver a copy
to the email address as a dot wave file.
You'll still be able to access the voicemail from the phone.
If you would like callers to have the option
to exit your voicemail box
and reach another person in your office without hanging up
and calling back, you can enable the transfer on zero
to phone number, feature, check the box
and then enter the destination digits.
Also, note that in your voicemail greeting, you will want
to instruct your callers to dial zero.
To reach the option you configured here, click on
to activate this feature, click save.