If you are on your phone call forwarding Busy allows you
to forward all your incoming
calls to a different phone number.
Use this service when you would rather have a receptionist
or coworker receive the call instead
of the caller being sent to your voicemail.
Note that the phone number you forward your calls
to must be permitted by your outgoing calling plan.
To activate from the user portal,
click on calling features tab.
Scroll down to call forwarding Busy.
Then click the on radio button.
Next, enter the desired phone number
or extension to have the calls forwarded
to to save your changes.
Scroll down and click save.
Please note you can also activate this feature
from your desktop phone.
Please see phones and voicemail for details.
Also, here are a couple quick tips on this feature.
One, when a call is forwarded, it is gone.
Meaning if you set up your call forward to your cell phone
and you don't answer your cell phone,
the call will be dropped into your cell phone's voicemail.
Two, if you need
or want all your voicemail to stay
with your Spectrum Enterprise extension,
but also ring other devices.
Check out our Anywhere feature.