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Use this section to restrict incoming calls to the group
or to departments in the group.
You can prevent the following types of calls,
calls from within group, calls from outside group,
collect calls and call types, represented
by customizable digit strings.
The system matches against outside numbers.
Note in enterprise scenarios,
the calls from within the group
and calls from outside the group.
Screening criteria refer only to calls from
outside the enterprise, calls from outside the group,
but within the same enterprise.
Do not trigger the calls from within the group
and calls from outside the group.
Screening criteria to change incoming call privileges
for the group or departments in the calls from outside.
Group dropdown, choose one of these settings.
Allow, allows users in the group
or department to receive all calls from outside the group.
Partial allows users in the group
or department to receive calls from
outside the group only if the outside calls are transferred
or forwarded by other users inside the group.
Block prevents users in the group
or department from receiving any calls from
outside the group, even if the
outside calls have been transferred
or forwarded by other users inside the group.
Note, fully restricted users blocking calls from
outside group column cannot pick up
outside calls in their call pickup group
or outside calls parked
by a user in their group to keep your changes.
Select save note.
User calling plan settings will override the group
or department policy.
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