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As an administrator, you can create a holiday schedule
for any holidays that your business is closed for.
Once the holiday schedule is applied,
the system will send calls to your holiday hours treatment
for any days within your holiday schedule.
To create a holiday schedule from the dashboard,
select the group profile tab.
Next, select the holiday schedule tab.
If a holiday schedule already exists, you'll see it listed.
To create a new holiday schedule,
select the add holiday schedule button First,
give the holiday schedule a name, for example,
2018 holidays.
To add a new holiday, enter the name
of the holiday in a blank field under the holiday column.
Next, enter the first date
that your office has closed in the date start column.
In the date end column. Enter the date for the final day.
Your office is closed. For example,
if it is a one day holiday, the date start
and date end will be the same dates.
If your office is closed for multiple dates, the date start
and date end will be different dates.
After making the changes, select the save button
to edit an existing schedule.
Select edit. To delete an existing schedule, select delete.
To apply a holiday schedule from the dashboard,
select the auto attendant to apply the schedule to
and select the settings button.
Then select the holiday hours tab.
Select the previously created holiday schedule from the
dropdown, and then select the save
button to save your changes.
Because most holidays do not fall on
the same date every year.
It is recommended to set yourself a calendar reminder
to log into the portal and update your holiday schedule.
If your holiday schedule is not updated,
your phones will ring per normal business hours,
even on dates in which the office is closed in observance
of a holiday.
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