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As the admin, you have the ability
to run call detail reports on all users
or a specific user to view the most placed,
received, and missed calls.
To generate a report,
select call details from the left hand navigation.
Then select the specific user
or all users sort by date, range,
and call types by inbound missed and or outbound.
You can also search by phone number
or partial phone number here.
Once complete select create report.
There are three options for exporting the report.
Email enter the recipient's email address and select submit.
When the email is sent. A confirmation appears.
Export Report to PDF Select Submit to generate the report
once generated your
provided a link to download the PDF export report to CSV.
Select Submit to generate the report once generated, you're
provided a link to download the CSV file.
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