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When a call is received,
unity Reception automatically tells you
who the caller was last transferred if available.
This information is updated whenever you transfer a call
and is shared between Unity reception clients.
If a caller was transferred
by another receptionist last week
and they call back, the receptionist has details from the
previous transfer such as who they spoke to transferred.
Call history is stored for 28 days by default,
but can be increased or reduced in settings.
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