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you
drag and drop is an important feature of unity. It allows
users to perform a particular function by dragging an action
on top of a call. For example, if you
want to Blind transfer a call to a user then this can
be done by simply searching for that user then dragging the call and
dropping it on that user in the contacts list.
You may see some options here depending on what was configured in settings
or Unity can automatically blind transfer the call.
Similarly, if you want to perform an announced transfer than
simply drag One Call On Top of the other in the active call Window
the calls are transferred together and removed from
the list.
You can also drag other objects into this list to
make a call. For example, drag a user from the contacts list
into the active call Window to a call that internal
users extension or external contact number.
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