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A contact group is a grouping of internal
and external users, very much like the default contact list,
but defined by a name.
They're typically used to quickly group users by department
or role so that you can quickly find all users in a specific
department simply by clicking the contact group.
To create a contact group,
select users from the contacts list that you want
to include in the contact group.
Then right click and select add to contact group.
Followed by new contact group, you're prompted
to enter a contact group name after clicking.
Okay. The contact group is displayed in the contacts tab.
You can also add users to existing groups
by following the same basic steps
or remove users by selecting remove from contact group
after right clicking to delete a contact group.
Right click and select delete contact group.
Click on any contact group
to quickly see all internal users within that group, along
with their phone status and any other
information such as d and D.
And entered notes up to 50 internal users can be added
to each contact group.
Right click in the search box to list all directories.
Then click the search button to clear it
and see your default monitored users.
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